Mikrotik Queue Coloring does not work?

hi
i defined some queues to manage users speed via IP.
but when a user reach it’s speed limit, the queue color doesn’t change to red?
any idea?

one further question
queue’s statitistic doesn’t show real Download/Upload Megabyte for user!!!
for example my own ip downloaded 20GB but statistic shows 5.7GB.

thanks

Upload photos for queue

Is Fasttrack enabled?