Mikrotik ROS 6.30 - Foxtel IQHD cable settop box

OK, I have an issue with my Foxtel IQHD cable settop box where anything I try to download on the box goes painfully slowly, usually less than 1mbit.

so my setup is like this

Cable box

Telstra Gateway Max Cable Modem (C6300BD-202)
|
RB951G-2HnD
|
Foxtel IQHD cable settop box

This results in a painfully slow download.

Telstra Gateway Max Cable Modem (C6300BD-202)
|
Foxtel IQHD cable settop box

Same box, same network cable, just plugged into the modem directly, works properly.

I’ve tried resetting without a default configuration and setting up from scratch, but it made no difference.

I’ve attached some pictures of what happens on the foxtel box.

anyone able to help with this?

my config - wireless password removed.

if it helps.

If you do a regular speed test on a laptop is there also a similar slowdown? Or is it only the Foxtel box? When the cable modem is plugged into the mik is it put in bridge mode or are you double NAT’ing. Nothing really jumped out at me in your config. I guess you’ve tried with and without the simple queue.

Did some googling and I’m guessing this is your issue http://forums.whirlpool.net.au/archive/2421925

If so you’ve already tried a fair bit there. It’s a weird issue.

every other device on the network performs normally, it’s just foxtel acting up.

When the cable modem is plugged into the mik is it put in bridge mode or are you double NAT’ing. Nothing really jumped out at me in your config. I guess you’ve tried with and without the simple queue.

the modem is in bridge mode, the telstra firmware is not that good and is too dumbed down, bridge mode is the best option.

I also tried with bridge mode off, NAT switched on, on the modem, unfortunately no change.

and yes, that whirlpool thread is me.

I guess the next thing I’d try in this situation is put a managed switch in between the modem and the routers and mirror the traffic to wireshark to look for any differences when it’s working vs when it’s not. Don’t know if your comfortable at that low a level.

Eg: cable modem → mirroring switch → IQHD. And cable modem → mirroring switch → 951 → IQHD.

Don’t know if you have access a smart/managed switch or not, I’m not sure if the switch chip in your 951 could be used to mirror or not (might only be in the newer CRS devices) and I’d prefer switch hardware mirroring rather than a bridge+mangle sniff rules as you want to avoid the mikrotik cpu and any possible impact that might have on your bandwidth.

You’d be looking for differences in the packets that could be nailed down to the different setups. Eg qos values, MSS, packet size etc. maybe even do the same with that netgear router that worked to see what it might be doing that the 951 isn’t. Otherwise I suppose we would just be running through a laundry list of guesses, which you look to already have done a lot of.

I have a CRS125-24G-1S-2HnD-IN that I could try this with. I’d imagine there would be a way to switch off the routing function with this?

only have 1 though, do i need 2?

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Sorry I’m going away on holiday so won’t be here for a while.

But basically you want to setup a switch group on the CRS for a few ports between your cable modem and the various downstream routers (maybe another one to plug the Foxtel box in and look at that traffic).

Then setup mirroring to send that traffic to another port/host running wireshark to look for any differences when it’s slow vs fast.

http://wiki.mikrotik.com/wiki/Manual:CRS_examples#Port_Based_Mirroring

You want to do mirroring as its wire speed in the switchchip and you don’t want the CRS router CPU to get in the way (like it might be in the 951) so no bridging and sniffing via mangle rules.

Hope that helps.

Oh and no you should only need the one CRS and yes you would only want a minimal config (enough to get management access via winbox - lots of wiki/forum threads about that)

OK, here is a wireshark port capture of what happens when it fails. - remove the txt extension

I’ll upload the working capture later, it’s much larger for some reason at 22megs

here is a download link to the 22meg capture of when it’s working

http://www.megafileupload.com/97vX/portcapturefoxtelworking.pcapng

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Hi. Back from a break. If your links are still good I’ll have a look tomorrow. Hopefully we can find something!

Can you re-upload the second link? i think it’s expired on me.