Hello,
we are small ISP with around 50 Mikrotiks with accesspoints. We are having some problems with wireless comunication on some of them. It’s allway the same, AP is running, all clients are connected with solid signal (min 35dB SNR). Sometimes one of these clients stops to communicate (no PING reply, no MAC-PING reply, no data), but is still connected with good signal, CCQ and modulation.
Solution for this is to force this client to disconnect (by clicking minus button in registration table), then it reconnects and everything becomes to work normally. Sometimes it starts communicating again after few minutes (around 10 minutes).
It happens on mixture of RB711/433/411. We have tried various versions of RouterOS and it’s still the same…any ideas?
Can you post a copy of the config for both sides of the connection? What do the logs say when this is going on? I would turn on the wireless logging and also export the log files to syslog server.
We recommend to use the default wireless configuration and use the latest RouterOS version on AP and Clients to v5.26 or v6.6 where we haven’t received reports about wireless reconnects and lockups. Maybe the problems with those APs you see are related to some wireless interference in that area? I would suggest to check maybe there are some new wireless equipment installed near your AP locations.
Could you tell us more detailed about your configuration where the APs stops responding to the wireless clients: what RouterOS version you are using on AP and on the clients, what wireless protocol you are using.
Also before disconnecting the the wireless clients please make a support output file and send it to support@mikrotik.com