Hey All,
I have a Mikrotik ticket that I logged Feb this year (Currently April) - it still has not been looked at or acknowledged by Mikrotik?
I logged it at https://help.mikrotik.com
Does the support department still exist?
That’s very strange.
I’ve submitted bug reports via support tickets and found Mikrotik to be very responsive and easy to work with.
Maybe you can try cancelling the original ticket and resubmit a new one?