Mikrotik wi-fi and Iphone = problem

RouterOS Wireless Networking
1

Have problem with Mikrotik Groove A52 and all Iphone devices
Before installing Mikrotik have worked TP-link, no problems with wi-fi
We install Mikrotik and iPhone stops work normaly Internet after a while. I wrote many times tickets, tech support does not help.
I tried to change the country, the channel, the band

/interface wireless
set [ find default-name=wlan1 ] adaptive-noise-immunity=ap-and-client-mode antenna-gain=12 band=2ghz-g/n country=russia disabled=no disconnect-timeout=15s frequency=2442 \
    hw-protection-mode=rts-cts keepalive-frames=disabled mode=ap-bridge multicast-buffering=disabled name=neonmobile ssid=neonmobile.com.ua wds-ignore-ssid=yes wireless-protocol=\
    unspecified wmm-support=enabled
/interface wireless nstreme
set neonmobile enable-polling=no
/interface wireless security-profiles
set [ find default=yes ] authentication-types=wpa2-psk eap-methods="" group-key-update=1h mode=dynamic-keys wpa-pre-shared-key=22220000 wpa2-pre-shared-key=22220000
add authentication-types=wpa-psk,wpa2-psk eap-methods="" management-protection=allowed name=free supplicant-identity=""
/interface wireless
add disabled=no keepalive-frames=disabled mac-address=D6:CA:6D:F0:EE:E5 master-interface=neonmobile mode=ap-bridge multicast-buffering=disabled name=Free_neonmobile \
   security-profile=free ssid="Free neonmobile.com.ua" wds-cost-range=0 wds-default-cost=0 wds-ignore-ssid=yes wps-mode=disabled

winbox_2017-03-30_12-25-10.png
winbox_2017-03-30_12-22-36.png

2

I also had problems with Apple devices and MikroTiks, but they are now working fine. Let me ask you few questions…

  1. What is your iOS version?
  2. What is your RouterOS version?
  3. What are your DHCP settings?
  4. What are your wireless settings (probably most important)?
3

Set peramble-mode in wireless interface to short and check all clients connections.

فرستاده شده از FRD-L09ِ من با Tapatalk

4
  1. IOS different version. Iphone 7 - 10.3
  2. 6.38.5
  3. DHCP work fine, 192.168.0.0/24
    winbox_2017-03-30_14-32-18.png
    winbox_2017-03-30_14-31-54.png
5

I would set up preamble for “both”.
Disable Nstreme
Disable Polling
Enable CSMA

I would suggest to copy & paste export of your settings.

6

Not help.
I make export of settings in 1st mess
winbox_2017-03-30_15-39-42.png

7

try disabling multicast helper, and enabling multicast buffering

8

I have multicast helper turned on but with keep alive frames on too.


Wysłane z iPhone za pomocą Tapatalk

9

ok

turn off multicast helper, disable keep alive frames too (to improve battery life), and enable multi-cast buffering and see if problem solves

10

Thx man, i try tomorrow/

11

Not helped. Iphone with Mikrotik not work normally

12

Try changing the Channel Width to 20/40MHz Ce.

13

a have hap ac lite, there were problems with ipad on 2.4ghz and with iphone 5s both 2.4 and 5ghz
but with this config all works good

/interface wireless security-profiles
set [ find default=yes ] supplicant-identity=MikroTik
add authentication-types=wpa2-psk eap-methods="" management-protection=\
    allowed mode=dynamic-keys name=profile supplicant-identity="" \
    wpa2-pre-shared-key=wifipassword
add authentication-types=wpa2-psk eap-methods="" management-protection=\
    allowed mode=dynamic-keys name=profile5 supplicant-identity="" \
    wpa2-pre-shared-key=wifipassword
/interface wireless
set [ find default-name=wlan1 ] band=2ghz-b/g/n channel-width=20/40mhz-Ce \
    disabled=no distance=indoors frequency=auto mode=ap-bridge \
    multicast-helper=full preamble-mode=long security-profile=profile \
    ssid=wifinet wireless-protocol=802.11 wmm-support=enabled wps-mode=\
    disabled
set [ find default-name=wlan2 ] band=5ghz-a/n/ac channel-width=\
    20/40/80mhz-Ceee country="united states" disabled=no distance=indoors \
    frequency=auto frequency-mode=regulatory-domain mode=ap-bridge \
    preamble-mode=long security-profile=profile5 ssid=wifinet5 \
    wireless-protocol=802.11 wmm-support=enabled wps-mode=disabled

try it, the problem in my situation was in country, channel width

14

The main problem, when blocking the screen iphone ceases to work the Internet.
Messages don’t come to messengers when to wi-fi mikrotik
When iPhones connect to wi-fi tp-link. Take the message normally. There are no problems.
Today I tested several hours.

15

https://www.youtube.com/watch?v=nH-nN4Y_dvs
Video this problem

16

the only difference between our configs that i had found is that i don’t use “superchanel”
on my config i use manual for 2.4 and regulatory domain (usa) for 5ghz

17

Your ping vanishes to iphone when the screen is switched off?

18

Actually i didn’t test it, but when unblock phone it doesn’t need to reconnect and the sreen is of all notifications from internet come to the phone

Отправлено с моего Redmi 3S через Tapatalk

19

У меня пропадает ping при блокировке экрана.
Не приходят мессаги из Viber пока не включишь экран. От wi-fi Не отключается, но и не работает.
Техсап молчит. Написали мне что это нормальная работа с iphone.
Что делать не представляю.

20

Which channels are you using and which iphone?

I know there was an issue with DFS channels which has been rsolved in a RC

https://mikrotik.com/download/changelogs/release-candidate-release-tree

*) wireless - fixed false positive DFS radar detection caused by iPhone 6s devices;