My sxt 5hpd antenna wireless unit is spoiled

hi friends

sorry english me is bad

i have sxt antenna. my os sxt good Works and winbox good work, but Wireless hardware does not work

i can not find wlan in wireless menu in winbox

why???

plz help me

Enable wireless and press scan button.

i can not see wlan in wireless menu :open_mouth:

:open_mouth:
I think it is a hardware problem :confused:

why??
How do I correct it?

plz help me

Do you have ros 6.11 and wireless package installed and enabled? If yes, have you installed it by netinstall with configuration removed? This could help.

in my sxt
can not see wlan1 in menu wireless
Untitled.png

First, connect with your IP address, not the MAC address. Also, upgrade to v6.11, and then see.
MAC connection is not so fast, sometimes it takes time to populate the menus with data.

not work

plz help

anybody can help to me?

Do you have ros 6.11? Did you upgrade fw to latest 3.10 or 3.12? Did you reset / remove the config?

yes
but not work :frowning:

If so, then RMA it.

please make a support output file and send it to support@mikrotik.com so we could check why the wireless interface isn’t recognized. Then we will check if it is possible to fix it or a RMA is needed.

i can not use AMR
my Warranty is timeout

I think a piece of broken wireless hardware
But which part?

You know?

It was working ok and what did you do when it stopped to work?
Send the support output file to support@mikrotik.com for inspection.