Hi
Hello, some time ago I started having problems with my CCR1036, after investigating we came to the conclusion that it was the NAND, I bought the chip and by specialized technical service it was replaced with a new one, when I received it I turned it on and with the netinstall application I was able to revive it, I have the surprise that the CCR license is in DEMO version, how can you transfer the license to the new NAND
OLD ID
model = CCR1036-8G-2S+
serial number = 742C07BCDAFA
software id = P8W1-BCWQ
NEW ID with New NAND
model = CCR1036-8G-2S+
serial number = 742C07BCDAFA
software id = 9X4R-4FMB
How can you help me with the migration of the license to the new ID Software
You should have contacted the seller about this. Unscanctioned repairs such as this will destroy the license and void warranty. There is no way to transfer licenses.
Not authorized because I did not write to you in Slovakia that I needed to repair an expensive piece of equipment like this, sir, I bought this CCR in the USA 4 years ago, I am in Colombia to see what guarantee I will have after 4 years.
I am showing you that it is the same CCR, you can verify it in your database with ID and serial number plus photos, so your policy is that we throw them away and spend thousands of dollars on a new one… why?
What do those of us who believe in your brand expect, to dispose of expensive RBs like this CCR and not repair them?
Those of us who live in certain parts where your warranty is useless cannot have the autonomy to repair and have the license again, it seems wrong on your part.
You don’t have to dispose it, you could buy another license, much cheaper than another device. Depending on what you need, L4 might be enough. Although, it would be nice if MikroTik provided free replacement, even if they don’t have to. More happy customers, more confidence, more future sales. I would do it if I was them.
It is that I am showing you that it is exactly the same CCR, you can verify my Software ID in your database, that is, we cannot repair the equipment if we do not think that we have to throw it away
You did everything yourself, without even asking the support first what to do,
if the problem was really the NAND or not…
You may also have stolen it and you couldn’t unlock it because the previous owner protected it with protected routerboot.
So you had to change the NAND otherwise it wouldn’t start…
To not favor thieves, buy back your licence, or replace back with the original chip and check with support if the NAND is really damaged…
Each NAND chip have it’s own unalterable internal serial number (not displayed on label) that prevent the copy&paste on another chip and clone the licence.
Well, go tell your mother that I stole it from you and you sold it to me, apparently you are used to stealing and doing what you are saying...
I first investigated the same problems in this same forum and to which they did the same... therefore I changed the nand because it simply began to present failures, loss of information and damaged sectors, I restored and every week or ten days the same problem, then no It was every 10 days if not every 3 because the problem got worse, it has already been shown that this CCR model has this problem. Report it and look for it in this same forum.
before you start talking shit investigate
Post the serial number, have someone say that it was stolen or who stole it from here...
You may also have stolen it
LOL… seriously, no sane person would do the NAND chip swap just to fix that kind of a problem. Anyone who fixes Mikrotiks knows you can just read the reformat timeout value from the chip. There is really no need to replace it in that case. I’ve done that many times, fixing boards that were bricked by their rightful owners, locking themselves out… and yes, it’s fairly easy to tell who the board belongs to by name of the AP it connects to or other configuration parameters. I have never seen actually stolen hardware, always the person who asked me to fix it was from same company that owned it in the first place… but I digress…
Anyway you do chip swap if you only have no other options left, ie. old chip is faulty and can’t be used anymore. For cheap routerboards I have plenty of donor boards with dead ethernet or other faults where I can get NANDs from with correct license. Buying license would simply make no financial sense… even repair is sometimes not economical, but I don’t like creating more e-waste for no reason.
But CCRs are quite expensive and finding donor board is problematic, so yeah, buying new level 4 license is probably still cheapest option and the hardware is well worth it… so I’d go with that.
As for Mikrotik support, well it’s easy to dislike the “unauthorized repairs” but if the hardware is out of warranty, that’s usually only option left that makes any financial sense… even just cost of shipping is more expensive than cost of a new product… so only other option is to just bin it, creating more e-waste that could be completely avoided… But that’s the disposable world we live in…
Given the disproportionate reaction to a hypothesis, I can only have “hit the mark”,
or you’re so used to receiving insults about your mother that you think it’s normal that you do them to other people’s mothers.
Topic author should email official MikroTik support, but I can already say that unauthorised self repairs often lead to denied warranty and other issues. Always ask before disassemble.
You did not make a hypothesis .. you affirm that I stole it, now you have come to compose your twisted argument
In short, you cannot have the initiative to be able to fix your CCR because otherwise you have to throw it away so it looks good....
You can't fix a CCR on your own initiative otherwise you'll be labeled a thief on this forum....
It is an absurd policy of Mikrotik not to recognize the license because after you prove the ownership of your device, what was the cause of the damage and the possible solution, in this forum it has been published that this device and others suffer from this problem in the NAND, the that we took the initiative to make a risky replacement for a device that due to its age does not have a guarantee from the seller.
It is not fair to any of you when now or in the future you have this kind of problem... and much more when you are in a country where the mikrotik guarantees are useless and it costs much more to send it to the US to be checked in the purchase store and tell me what we all know that due to its 4 years old from having bought it, the guarantee no longer covers me.
It's not together, it's not right
You live in a country where it’s hard to rely on guaranties.
You buy a car. You have proof of ownership and all needed documents.
After some time it’s obvious that some problems with pistons in your car model arise. Not always the same.
You decide to replace them by yourself knowing that parts are chosen/paired to the particular engine-block and ignition map.
The engine starts but it seizes up immediately.
And then you complain that car manufacturer refuses to supply you new parts despite the fact that you have proof of ownership.
Is it fair?
There is something called “good will procedure” and you can ask for and probably receive help from the Manufacturer. You decided to not go that way and you complain.
Excuse me but if you read from the beginning I am not asking for a hardware guarantee, in this case and to follow your example I fixed the engine with my own technicians and that engine was working fine, I am asking if we can transfer the old license and migrate it to the new one ID..
but why discuss what we already know as an answer
Why could I give you that information ?, who the hell are you to give you that information?? In the event that mikrotik asks me for that information, it will be sent to him with pleasure... but who the hell are you to give you such information....
Since you’re posting on a public users forum, and not on the support site,
it’s obvious that if you tell everyone «…after you prove the ownership of your device…» and you can’t see this proof, it’s all bar talk.
In fact, from the answers you give, even offending people who don’t participate in the speech, you look like a drunk at the bar…
You have already the solution on post #4 and #6: buy a new licence.
Even if the repair was actually successful, no one guarantees that even if you buy the license, the device will work properly… So think twice whether to risk other expenses or not…
Whatever happens, if some of my words offended you, on previous posts, even if you misunderstood them, I apologize.
No … you replaced parts, engine started to spin but IMHO it’s not a working state.
You lost device dependent data and now you claim the producer to provide it to you.
And maybe next time you will try to send it for replacement as beeing in working state after adding license. Are you sure that “repair” was done properly. Not judging your people soldering skills and starting flame war. Just asking simple question if all was done properly. I’m not against you but you did “reapir” the device in your opinion which may not follow producer rules.
Suggestion, don’t do car analogies, they don’t work. MikroTik made the same mistake when explaning why you can’t upgrade license levels (“Just like you can’t easily upgrade your car’s engine from 2L to 4L just by paying the difference, you can’t switch license levels as easily.”), and it’s not good explanation at all (licenses, unlike car engines, could be changed with few mouse clicks).
IMHO licenses on RB devices should be abandoned. They make sense for x86 or CHR, where it’s possible to squeeze more money from someone with higher requirements (or if it sounds better, to offer cheaper version to people who don’t have high requirements). I guess it’s sort of fair. But usability of RB’s is determined primarily by HW, there’s no need to deliberately limit it. And then there wouldn’t be any reason for locking license to board either. Moving it another board wouldn’t make sense if it was only one level. And using it on some completely different unsupported non-MikroTik HW shouldn’t be a problem either, because of lack of drivers, or the system could refuse to work there (no problem if MikroTik isn’t selling it for such HW). Another bonus would be that people could freely repair their devices.
