need support

I have purchased recently cloudcore router (CCR1016-12G) with version 6 ,in these we are facing ICMP issue, Lan side gateway getting huge latency and packet loss when customer are browsing .Please help me out from this issue

A network diagram and a redacted exported config would be a good start.

i am using only hotspot server
x86 on v5.2 running good with this code
now i upgrade to ccr1016 v6.1, traffic is there on counters . but ping is vary at Clint max limit reached

i need ping gateway : 0ms irrespective of Clint bandwidth .

[admin@hotspot] /ip firewall mangle> print
Flags: X - disabled, I - invalid, D - dynamic
0 chain=prerouting action=mark-packet new-packet-mark=icmp-in passthrough=yes
protocol=icmp in-interface=ether2

1 chain=postrouting action=mark-packet new-packet-mark=icmp-out
passthrough=yes protocol=icmp out-interface=ether2
[admin@hotspot] /queue tree> print
Flags: X - disabled, I - invalid
0 name=“queue1” parent=global-in packet-mark=icmp-in limit-at=0 queue=default
priority=8 max-limit=10M burst-limit=0 burst-threshold=0 burst-time=0s

1 name=“queue2” parent=global-out packet-mark=icmp-out limit-at=0
queue=default priority=8 max-limit=10M burst-limit=0 burst-threshold=0

now in ccr 1016 v6.1…

[admin@RouterOS] /ip firewall mangle> print
Flags: X - disabled, I - invalid, D - dynamic
0 chain=prerouting action=mark-packet new-packet-mark=icmp in
passthrough=yes protocol=icmp in-interface=ether2

1 chain=postrouting action=mark-packet new-packet-mark=icmp out
passthrough=yes protocol=icmp out-interface=ether2
[admin@RouterOS] /queue tree> print
Flags: X - disabled, I - invalid
0 name=“queue1” parent=global packet-mark=icmp in limit-at=0 queue=default
priority=8 max-limit=10M burst-limit=0 burst-threshold=0 burst-time=0s

1 name=“queue2” parent=global packet-mark=icmp out limit-at=0 queue=default
priority=8 max-limit=10M burst-limit=0 burst-threshold=0 burst-time=0s


plsssss tell me what else config in V6.1



thanks in advance