Network access - server side to client side issues

Hello,

We have recently had a new network installed, which has Firewall Mikrotik Router CCR1009-7G-1C-1S+ (Internet Config Setup) - installed. we also have a Fortinet firewall (we are a school and it just works) windows server

The issue is as follows - I need a network-connected programme to run client side, accessing our server (it is a networked bell system). My IT guy tells me I can’t have this and the only way to make it work is as follows.

Staff sign into the their authentication account (Mikrotek)
Staff click on .bat file to MAP drive
Staff click on school bell software to execute.

I am told that I cannot have access to the server, without staff signing into their authentication account.

Teachers are notoriously unreliable when it comes to following it instructions.

It has been a few years since I have been involved in IT infrastructure but this method sounds very archaic way of doing things.

Is it genuinely a limitation of the router that I can’t have a pc boot, connect to the network drive, launch the bellsoftware client side and have it connect to the serverside programme without staff having to login first?

The only solution I have been offered is to turn off all authentication.

Guessing your using the Mikrotik as an SMB share. But doubt this is a Mikrotik issue, or anything the Mikrotik can do to help remove the batch file in your process.

But yeah that sounds annoying to deal with it. And, I’m sure there is some other way to set up whatever that batch file does to connect - but doubt anyone here can help.

Now the “alarm bells” should be go off if that’s the solution your IT department came up with. Maybe should have considered budgeting for an upgraded “bell system” that doesn’t need network shares in the first place :wink:.

^Cheers

My Google skills suggest that we implement Windows AD and use the Mikrotik as a radius server and that will get us around the issue.

Alarm bells have been ringing since I put in place the network upgrade. I remember having to map my own network drive sometime back in early 2000’s.