I just got a CCR-1009-8G-1S-1S+ in the mail Thursday and it seems to crash whenever I tilt it. It’s such a crazy problem that it took me a few times to figure out what was even causing it. If someone else has one on a bench can you see if it’s a shared flaw?
Is it a rackmount or a passive cooling unit? What is your room temperature? Do you see any temperatures raising in System->Health when you tilt the device? What is in log after the crash? Does it crash when tilted on other side?
got some time to look at it again-
this is on a bench in my office, the temperature is 68 degrees F in here, the tile proc gets to be around 54C.
it seems as though the turning sideways thing was a red herring- all you have to do is pick it up while it is running, or otherwise cause it to jostle slightly and it will crash. just once i was able to get an error message from the serial console during the crash, otherwise it just becomes unresponsive and the LCD freezes:
(1,1) got double fault interrupt: PC 0xffff_fff7_0000_16a8, ICS/PL 0x6
(1,1) last interrupt ILL, next-to-last interrupt TILE_TIMER
(1,1) original client PL fault PC 0xffff_fff7_004f_2888, ICS/PL 0x2
(1,1) client PL system save regs: 0: 0xffff_fe00_7ee9_0004 1: 0xffff_fff5_0008_0a98 2: 0x1 3: 0x12_0164
(1,1) Full saved register dump:
(1,1) r0 0000_0000_0000_0002 r18 0000_0000_0000_0080 r36 ffff_fe00_0055_5e60
(1,1) r1 0000_0000_0000_0016 r19 ffff_fe00_7aef_f398 r37 ffff_fe00_0065_0100
(1,1) r2 0000_0008_2040_0005 r20 ffff_fe00_7aef_f390 r38 ffff_fffc_ffff_ffff
(1,1) r3 0000_0000_0000_0001 r21 0000_0000_0000_0001 r39 0000_0000_0000_0000
(1,1) r4 0000_0000_0000_0001 r22 0000_0000_0000_0000 r40 0000_0000_0000_0000
(1,1) r5 ffff_fe00_7aef_f574 r23 0000_0000_0000_0000 r41 0000_0000_0000_0000
(1,1) r6 0000_0000_0000_0000 r24 ffff_fe00_7ee8_fe28 r42 0000_0000_0000_0000
(1,1) r7 0000_0000_0000_0000 r25 ffff_fe00_7ee8_ff28 r43 0000_0000_0000_0000
(1,1) r8 0000_0000_0000_0000 r26 ffff_fe00_7ee8_ff78 r44 0000_0000_0000_0000
(1,1) r9 0000_0000_0000_0000 r27 ffff_fe00_7ee8_ff78 r45 0000_0000_0000_0000
(1,1) r10 0000_0000_0000_0000 r28 ffff_fe00_7ee8_ff98 r46 0000_0000_0000_0000
(1,1) r11 0000_0000_ffff_e505 r29 ffff_fe00_7ee8_ffa0 r47 0000_0000_0000_0000
(1,1) r12 0000_0000_0000_0001 r30 ffff_fe00_7ee8_0018 r48 0000_0000_0000_0000
(1,1) r13 0000_0000_0000_0001 r31 ffff_fe00_0054_00c0 r49 0000_0000_0000_0000
(1,1) r14 0000_0000_0000_0018 r32 ffff_fe00_0054_0100 r50 0000_0000_0000_0000
(1,1) r15 ffff_fff5_0008_0930 r33 ffff_fe00_7ee8_0010 r51 0000_0000_0000_0000
(1,1) r16 0000_0035_dcf0_4300 r34 0000_0000_0000_0000 r52 0000_0000_0000_0000
(1,1) r17 ffff_fe00_7d50_c018 r35 0000_0000_0000_0010 tp 0000_01f4_ffb4_0000
(1,1) lr ffff_fff7_0002_9b10 sp ffff_fe00_7ee8_ff20
(1,1) im 0000_003b_eae0_007e ex0 ffff_fff7_0000_16a8 ex1 0000_0000_0000_0006
also, rackmount- 2 fans inside. they rarely come on.
Sounds like a hardware failure to me. Probably should not think much of this and return the device for RMA.