This has, sadly, been the situation for a while now. I'm sat just 2m away from my hAP ax2 at home with near line of sight. My devices are nearly always on 2GHz (AX) not 5GHz. This, linked with the lack of a cloud controller, means I've gone back to Unifi. Yes, I'm sure there are flaws but clients like the web interface and I do seem to spend a lot less time tweaking them. But we've been over that many times before too.