Today I experienced the same problem. I found this topic and tried 24V jack and it is working. But I need poe in Did anyone found solution? Firmware is 3.36, software 6.38.3 and poe version 2.17. Interesting is that Ubnt devices are working ok, but groove, basebox, metal is not working…
I seem to be having the same issue. I have it fed with power via POE, powering my Ubiquiti AP’s (just a 900 loco and a 2.4 loco). On my AirControl server, im seeing them powercycle. The Powerbox is fed from my backbone, and im seeing that port go up and down. (backbone is 2 RB450G’s). If the long cable setting doesnt work, have anything else I can try?
Check the Voltage coming to Powerbox, it will operate in wide range 6-30V; however, some UBNT devices do not like power below 22V. They do not power off but the LAN connection gets finicky. If you go over 23 all should be good