new to dude

Hello,

First of all i’m new to dude. I have setup dude so i can manage my customers devices remotely.

First Question
i have a modem on a customers place that is behind a mikrotik router. i have setup nat on mikrotik so i can access the modem from my browser using dnsname:10001 (10001 port redirects to 80 internal). how can i setup this on dude?? so when i right click on device and web to open dnsname:10001 and not the ip address???

Second Question
i read on a forum that you can see the toner status of a printer. my question is that is this possible on inject printer and how? my printer is hp officejet 8710.

Third Question
how can i add custom images for the devices?? i tried drag an drop but it doesn’t let me do it…

thank you

1.think about the tunnel between distant device and the dude server. It will provide you ease of access.
2. Your printer must provide that information via SNMP. Does it?
3. You need to put the pictures in some data folder of dude storage. Cannot navigate you on the mobile phone now…

  1. i have cloud dns and it works through the browser. but when i right click on the device inside dude and then web it opens in the browser the ip address without the port. i want it to opens the dnsname:port
  2. where do i check this?
    3)it does not let me do it

anyone???

Hello, mcnick50!
As a workaround the following steps may be used:

  1. Dude → Device → Settings → Custom Field 1 → Your device port → Ok
  2. Dude → Tools → Web → “[DeviceType.Url]”:[Device.CustomField1] → Ok


    Thank you!