It’s not “probably”, it is definitely compromised. This is now a common botnet thing, which creates System user and partially restricts you. It occurs almost instant via api on unportected device
Reset your device or do netinstall, take care of default security measures before throwing it to internet.
Contact the person you bought it from and have them disable “protected-routerboot & Co.” .
They probably also installed a custom script with the branding package that sets users when you reset the device.
There is a good chance that the device is not compromised, but is behaving exactly as the ISP programmed the device to.
I’ve run into similar issues with my router before, and it can be super frustrating. It’s weird that the Admin account can’t export the config; sometimes, certain functions have extra permissions tied to them. As for accessing the System account, those passwords are usually set by the manufacturer, so you might find it in the manual or on their website. If you’re feeling adventurous, a factory reset could work, but just be cautious—I’ve learned the hard way that it wipes everything!
This smells like bull shit, possibly invented by some AI.
There is no such thing as System account as factory default on ROS. ROS default account with full permissions is “admin”. Any deviation from this is result of changed setup, either by device admin or (in case by @OP) more likely a remote exploit.