not reaching mikrotik.com from my nework

Hi i tried to update packages on one of my peering router ......

time out - not reaching update server

DNS i use 8.8.8.8

on my all other router its working

[mark@pr1] > ping www.mikrotik.com
SEQ HOST SIZE TTL TIME STATUS
0 159.148.147.196 timeout
1 159.148.147.196 timeout
2 159.148.147.196 timeout
sent=3 received=0 packet-loss=100%


I can ping and trace all other hosts i tried


[mark@pr1] > tool traceroute www.mikrotik.com

ADDRESS LOSS SENT LAST

1 193.203.0.XXX 0% 2 0.2ms
2 184.105.65.74 0% 2 12.3ms 1
3 100% 2 timeout
4 100% 1 timeout
5 100% 1 timeout
6 100% 1 timeout
7 100% 1 timeout


does anyone know what i do wrong?

As you can see in your traceroute too that mikrotik is unable to reach the 159.148.147.196 (mikrotik s servers ip) .
try pinning 8.8.8.8 for confirmation of working of internet. you can also update your package via downloading it and then copying them. if you require further guide please let us know.

yes i can reach the internet

[mark@pr1] > ping 8.8.8.8
SEQ HOST SIZE TTL TIME STATUS
0 8.8.8.8 56 123 13ms
1 8.8.8.8 56 123 13ms
2 8.8.8.8 56 123 13ms
3 8.8.8.8 56 123 13ms
4 8.8.8.8 56 123 13ms
sent=5 received=5 packet-loss=0% min-rtt=13ms avg-rtt=13ms max-rtt=13ms


[mark@pr1] > tool traceroute 8.8.8.8

ADDRESS LOSS SENT LAST AVG BEST WORS

1 92.61.60.130 0% 4 0.1ms 0.1 0.1 0.
2 89.185.120.105 0% 4 0.1ms 0.1 0.1 0.
3 195.95.163.189 0% 4 0.5ms 0.3 0.2 0.
4 80.81.192.108 0% 4 13.4ms 13.7 13.4 14.
5 108.170.252.1 0% 4 14.4ms 14.5 14.4 14.
6 72.14.239.109 0% 4 13.6ms 13.6 13.6 13.
7 8.8.8.8 0% 4 13.5ms 13.5 13.5 13.


the wired thing ist that i have apron 10 CCR router and only this one has rouble. I know that i can upgrade with DUDE - i did today to actual stable including routerbord firmware.
But i want to be able to use the IP- Packages function....

to explain more i use OSPF and BGP on this router......

routes table is big

checking route to mikrotik goes to Hurricane Electric peering

[mark@pr1] > ip route check dst-ip=159.148.147.196
status: ok
interface: vixvlan
nexthop: 193.203.0.185

by the way, “www.mikrotik.com” is not the update server. Try ping/traceroute to upgrade.mikrotik.com instead.

[mark@pr1] > tool traceroute upgrade.mikrotik.com

ADDRESS LOSS SENT LAST AVG BEST WORST STD-DEV STATUS

1 193.203.0.185 0% 1 0.2ms 0.2 0.2 0.2 0
2 184.105.65.74 0% 1 12.6ms 12.6 12.6 12.6 0
3 100% 1 timeout
4 100% 1 timeout
5 100% 1 timeout
6 100% 1 timeout
7 0% 1 0ms

[mark@pr1] > ping upgrade.mikrotik.com
SEQ HOST SIZE TTL TIME STATUS
0 159.148.172.226 timeout
1 159.148.172.226 timeout
2 159.148.172.226 timeout
3 159.148.172.226 timeout
4 159.148.172.226 timeout
5 159.148.172.226 timeout
sent=6 received=0 packet-loss=100%

on my other router and computer i can ping and trace it...

update, i found out when i disable peering with Hurricane electric … mikrotik website is working.

Does some BGP Guru know how i can solve it? Other Sites connected trough this peer are working. The issue happens on my peering router. On my 2 core router (3 x BGP Full Feed) i reach mikrotik trough a carrier connection not trough VIX Peering.