Packages will not install

I have uploaded a number of packages countless times and rebooted yet my hex never adds any of the packages.
A quick search says just drag and drop using winbox and it looks like they are in the right place.

Any ideas on what to do next?

Never tried /disk1 as source for upgrade packages. (Its external to the hEX)
Either use “/flash” or “/” (=RAM) as place for install packages.

You can drag to files to move, or upload again.

Running DUDE database on /disk1 and storing backup files will be OK.

Difficult to find the “/” ? Make a backup with just the filename, e.g. “backup”