parents problem

i have configured a parent for home userss which has 512up and down and its named HOME
my users have as parent HOME… when i set them everything work nice, the problem is whe router is rebooted every night
(automatically by script) HOME parent is the only one which i can see has traffic, all my customers stop displaying traffic stats, every single user say 0 bits up and down…

Home parent configured as:
name home
target address 0.0.0.0/0
target download 512kbps
target upload 512kbps

anyone could help me out, i need my customers to share bandwidth based on a parent… by the way pcq its already activted

what type of queues do You use?
try To mark your users traffic and then use them in queues