Permanent roaming between 3 APs

Hello

I have a building with 7 floors, 1 AP per floor, even floors have AP at the left, odd floors have AP at the right. Don’t ask me why, it was cabled like this when we came :slight_smile:
topology.png
I have attached a PNG with the topology, as you can see there is a client, in a particular place, which “sees” 3 APs at roughly the same level, between -75dbM and -85dBm. Every 2-3 minutes, the client device decides to switch AP probably because of low signal, so it keeps disconnecting/reconnecting, giving the customer a poor wifi experience.

Does anyone have an advice to “stick the customer to the same AP” , except adding other APs ?

Put mac address of client in access list.
Ban mac addres on other AP’s

Thanks, i tried this but it’s worse, as the client devices disconnects by itself, tries to reconnect to another AP and gets refused. So the “roaming” time is much much bigger, like 1 minute before the client finally decides to come back to the “right” AP

-85 is bad enough that a device will often choose to roam.

Is this device 5G compatible? Get a wAP AC and turn off the 2.4 radio. Find a channel not near the other APs. Place this new wAP proximal to this device. Balance your levels.

Any reason you can’t bridge all the APs? If they’re all in the same broadcast domain, the roaming should be seamless.

Gotsprings: Doesn’t 5G have lower range than 2.4G ? So if i have -85 in 2.4 i’ll get like -90 in 5G

R1CH: they are bridged.. but the roaming time is not seamless, the customer lives it like permanent disconnects-reconnects

You will have to improve your wireless signals
If your connection are always good, between -50 till -70 then you will not have any issues.

Set the lowest roaming aggressiveness level in the client’s driver settings. If no go, put there more APs.

only true fix is to add more APs

you could back haul them wirelessly with 5ghz and then serve the clients with 2.4