Please enable Discobot and add Onboarding Banner

[Larsa]

@admin2 @krisjanis,

Could you please enable the Discobot tutorial for all new users, so they get a guided introduction to how the forum works?

I’d also appreciate it if you could install the onboarding-banner plugin and use it to post clear tips and recommendations for anyone posting support requests about RouterOS issues. For example, a reminder to always include an export of their config and any other relevant information. This would really help cut down on unnecessary follow-up questions and make it easier for everyone to get the right help.

Thanks in advance!

1. Enable Discobot Tutorial

Discobot is the standard built-in interactive tutorial bot that guides new users through essential forum features. It’s optional but highly effective. You can easily activate and customize it using official documentation:

• Guide to customizing Discobot – shows how to edit its profile, welcome messages and adjust settings via Admin → Users → Discobot and Admin → Customize → Site Texts
  (Discourse Documentation > Site Management > how-to > discobot customization)

• How new users start tutorials – they just send a PM to @discobot with start tutorial or start advanced tutorial ([forum.knime.com][2]). See below where to show this info.

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2. Install Onboarding Banner Plugin

A banner visible to new users how to use the Discobot and display critical tips for posting RouterOS support requests (e.g. “Include /export config, specify RouterOS version”, etc).

Installation steps for the plugin:

1. Clone the plugin:
   git clone https://github.com/discourse/discourse-onboarding-banner.git

2. Create an unlisted topic with banner content (e.g. “Need help with RouterOS? Please include full config export…”). Copy its topic ID.

3. In the admin area go to Settings → Plugins → DiscourseOnboardingBanner Settings, paste the topic ID, enable the plugin and save.

4. Support: Discourse Plugin Onboarding Banner

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Example banner content:

Need help with RouterOS?
• Always paste your config export (e.g. /export show‑hidden)
• Include MikroTik model, RouterOS version & interfaces
• Describe your goal, symptoms, recent changes
• . . .

[eider]

@Larsa

Discobot is the standard built-in interactive tutorial bot that guides new users through essential forum features. It’s optional but highly effective. You can easily activate and customize it using official documentation

It was enabled at the beginning since I got PM from it, but it was removed alongside badges (for which I still have notifications that I can’t get rid of that go to 404). I imagine that with decision to remove badges and adjustments to trust level, they decided that tutorials given by bot might not reflect actual configuration.

[Larsa]

Hope they bring back “Trust Levels” and “Badges”.

[krisjanis]

We will be adding Onboarding Banner. As for Discobot I plan to disable it completely. It’s functionality is limited and also relies on personal messages which are disabled in our instance. By default it has very limited replies. If there was option to add commands and responses to it manually from admin panel then it would make sense to keep it. But in it’s default form I do not see much need to leave it enabled.