I can’t chose the option freq and country also its still unknown, so please need your help to solve this problem
and why this is happening.

I can’t chose the option freq and country also its still unknown, so please need your help to solve this problem
and why this is happening.

Hello,
Please contact MikroTik support. Also, attach supout.rif file of your router when the issue is present as well.
https://mikrotik.com/support
https://wiki.mikrotik.com/wiki/Manual:Support_Output_File