Plex limited connection on local network

Spoonsy1480 · May 23, 2021, 6:31pm

On my home network I only get limited connection when I use plex app on Appletv how can I set this so it doesn’t do this

jvanhambelgium · May 23, 2021, 7:00pm

You might want to try here : https://forums.plex.tv/

You really are going to have to put a little more effort in describing your problem.
This is like saying ; When I’m in my car I hear a sort of humming, how come ?

anav · May 23, 2021, 7:14pm

I am not sure what the issue, is?
I have the plex and emby apps on my apptetv and they work fine.
I am using servers on the internet by the way. No special settings.

Spoonsy1480 · May 23, 2021, 7:25pm

Plex is on a docker as host, with port forwarding set up to the server, It plays perfectly away from home.
When I try and use plex app on my my iPhone and appletv I get limited connection and nothing plays.
I have read that it could be dnsmasq but I have no idea what that is or how to change it, looking for some help

anav · May 23, 2021, 7:59pm

network diagram and config
/export hide-sensitive file=anynameyouwish

Spoonsy1480 · May 23, 2021, 8:04pm

What will this do?

anav · May 23, 2021, 8:24pm

The network diagram will fully explain the connectivity between component of the network and if annotated with Ip addresses will explain the subnet relationships.
The config is something you can create from the terminal part of winbox,
It then puts the file into the FILES selection in winbox and then you can download it, open it with notepad++
then paste in here.

Just be sure to use the CODE tags on the same line above as B and Underline (its the black square with white square brackets)/

Spoonsy1480 · May 23, 2021, 8:34pm

Where do I find this ?

Spoonsy1480 · May 23, 2021, 8:45pm

I think it’s dns rebinding that is the problem as it’s the same as unRAID.net
How do I add plex.direct and unraid.net to my router so I can access them using the domain name and not my ipaddress ie UnRAID.net and app.plex.tv

jvanhambelgium · May 23, 2021, 8:49pm

Plex app on your phone ? And your are connected on WIFI on your LOCAL LAN ? What is the purpose of the iphone ? If the Plexapp is on AppleTV, and AppleTV connected to a TV-set, why not control the Plex-app on AppleTV with the remote while you are at home ?

Anyway, it might be related to “hairpin nat” ? On your iPhone / Plex-app, what “server” information is filled in ? Your public IP ? Some DNS-name ?

You probably try to call the same hostname (eg. plexserver.mydomain.something) from inside your home local network ??

Spoonsy1480 · May 23, 2021, 8:59pm

Plex is on a docker as host, with port forwarding set up to the server, It plays perfectly away from home.
When I try and use plex app on my my iPhone and appletv I get limited connection and nothing plays.
I have read that it could be dnsmasq but I have no idea what that is or how to change it, looking for some help

Plex app on your phone ? And your are connected on WIFI on your LOCAL LAN ? What is the purpose of the iphone ? If the Plexapp is on AppleTV, and AppleTV connected to a TV-set, why not control the Plex-app on AppleTV with the remote while you are at home ?

Anyway, it might be related to “hairpin nat” ? On your iPhone / Plex-app, what “server” information is filled in ? Your public IP ? Some DNS-name ?

You probably try to call the same hostname (eg. plexserver.mydomain.something) from inside your home local network ??

Appletv has its own app and so does iPhone when you connect you join to app.plex.tv not your local server if I could just put in the ipaddress it would be easier for me I dont have a domain setup on it I could I have a domain for other things but not plex

anav · May 24, 2021, 12:39am

no network diagram,
no config
unable to help…

If you use winbox, find NEW terminal on the left hand menu and type in
/export hide-sensitive file=anynameyouwish

Then go to FILES on the left hand menu and
file the file name and right click and download to your PC.

jvanhambelgium · May 24, 2021, 6:24am

Plex is on a docker as host, with port forwarding set up to the server, It plays perfectly away from home.
When I try and use plex app on my my iPhone and appletv I get limited connection and nothing plays.
I have read that it could be dnsmasq but I have no idea what that is or how to change it, looking for some help
Appletv has its own app and so does iPhone when you connect you join to app.plex.tv not your local server if I could just put in the ipaddress it would be easier for me I dont have a domain setup on it I could I have a domain for other things but not plex

I’m sure you can add your local IP/hostname of any server you run locally. I run Plex for years on Tizen (Samsung TV) , Android & iPhone and each of these apps you can always in the advanced settings override and put something else.
On your LOCAL Plex server, on “Settings” > “Remote Access” does it say fully “OK” ? (green) and tells you the Plex is accessible from the outside ? Does it indicate something like “relaying” or “limited bandwidth” or someting ???
That means your local content is streaming via de Plex cloud-servers and bandwidth is limited (not optimal)

Under “Settings” → “Network” , what is selected with "Enable local network discovery (GDM) ? Again, depending docker-setup this might fail too as docker actually uses “NAT” by default and uses an internal 172.x.x.x IP for a docker-container and exposes some ports (that you make in your port-mapping config) to the local LAN.

So the things is, depending on how you configured your container (docker) on the Network side, the IP-address of the Plex might differ from your local LAN. Are you using “bridging” on the docker side, so “use the host network-settings” of some sort ?

Bottom line : again 10 possible causes, and (probably) nothing “Mikrotik” related. IF your remote-access works OK and you can remotely view content from your HOME-server, then at least your Mikrotik seems to work.