Port 21 clossed

Hello, for a few weeks, I have set up a Seinon counter, which to upload files I need ports 20/21, but there is no way to open them, from the mikrotik everything seems correct, I have other ports open and this had not happened to me . The question comes in how I can solve it and if there is a problem with those given ports that are the default ones in ftp. Thank you