pppoe appliance mikrotik lock random

[tomaskir]

@spokke

Hi all,
I have a small problem with an appliance mikrotik (version 5.14) ..
randomly about every 5 days it freezes (the pppoe client not sail again and no longer responds to ping) and I have to restart it electrically … only strange thing that I seem to see is that the memory consumption grows up to a threshold before blocking (see picture) … any ideas?

p.s other image is hardware information

thank you very much

I would recommend upgrading to 5.20 to see if the problem goes away.

Also, since you mention appliance, it seems you bought it pre-made and pre-installed from a vendor. Contacting your vendor support can also be usefull, since they might know where the problem is if it manifests on multiple of their devices.