Hello,
I recently upgraded a PPPoE concentrator I have setup for our customers. After the upgrade I’ve received a lot of customers calling me about “phone line busy” error message when they try to hit connect on their pc. I’ve only noticed this on the customers that I have setup for direct connection without a router at their location. I did notice that I’ve never had this problem until I did upgrade the RouterOS to 2.9.50. The current license I have on the system is Level 6.
I checked the customers wireless receiver and everything checks out good. The customer doesn’t always receive this error message. I did notice that when the customers say they get the “phone line busy” message on their computer systems. I don’t even see the connection request in the MT log.
Do anyone know what might be causing this? Is this a flaw? Is there a workaround to fix this issue?
BTW I’m also going to create a supout and send it to MT staff also to look at.
Matt