PPPOE user DISCONNECT in 3min

Dear Members,

I have MT which i have enabled PPPOE server on one of interfaces and there is about 200 user, now the problem is some users maybe all of them! i dont know, connect using their modem (ADSL Modem) and after he/she wants to open a page the link appears down and no data will transfer and receive from the network, i changed the router but it doesnt solved the problem, i upgrade MT 2.9.50 to 3.25 but i still have poblem and my customers exhusted please help me on this issue you have experice this problem on your network and tell me what to do, i scare to loss my customers in near.

Thanks for your earliest reply.

i just want to say that network quality is very good and pppoe connecitons coming from a DSLAM which is in PPPOE mode.

I still have probelm, if anyone know the problem please let me know and solve this problem…

Hi,

I’m seeing similar problems.

This result in regular disconnects, pretty much every 3 minutes:
Client (Debian, Roaring Pengiun PPPoE) → mtik CPE (pseudo-bridge) → ----- wireless link ------ <— mtik base (PPPoE server)

This works, without disconnect, same hardware:
mtik CPE (pppoe-client) → ----- wireless link ------ <— mtik base (PPPoE server)

RouterOS is 3.25 on both sides. I’ve tried to set keepalive to 0, the link is at -59, CCQ is 90%

Any suggestions, what can be done?

/M

Hey marlow,

it seems it is unknown problem, nobody answer this problem it may related to NIC but i am trying to check it out.
i will tell u if i found the answer.
no packet lost, no bad quality.

Have u checked the switch? It can happen if generate broadcast storm in switch which connect with Router interface (Lan). U can check it by ping from client end to router local address.



thnxs,
raktim

Hu raktim,
thanks for your reply i think it is related to the switch by could you please tell me what you mean, which feature should be disabled or enabled?

why MK dont answer my question? i have about 400 user on this MK and problem still exist.
please someone help me on this issue.

adsl dslam1 >>>> switch (port 1)
adsl dslam2 >>>> switch (port 2)
adsl dslam3 >>>> switch (port 3)
pppoe server on eth3 MK>>>> switch (port 4)

switch is web smart swtich from TP-Link “TL-SL2218WEB”
some pppoe user’s disconnect about 10 sec to 3 min

what’s in Log after disconnect?..

p.s. it’s Community forum. MT answers at support@mikrotik.com

Chupaka,

Excuse me, i forget it is community, i though it may one of person which is in MT will answer my question anyway thanks for your advice.