problem with IP POOLS and HOTSPOT

hi guys, i need help.
i have a very normal and basic hotspot server, with 1 dhcp server serving IPs from a specific pool : 10.0.10.2-10.0.10.254

now, i noticed in the hotspot user profiles that i can pick a different pool for a certain profile.
and this is exactly what i want.
i created another pool : 10.10.0.2-10.10.0.254 and i made all the users with the profile : Expired to have their ip picked up from that pool

it’s so simple and easy, but when i did that, and when they try to login in the hotspot login page .. they get stucked there… no more activities whatsoever
am i forgetting something ?? is there something else i shall do ??? please advise…
thank you in advance.

Greetings!

Is the hotspot interface set with both IP/netmasks as a gateway for each subnet?
Like 10.0.10.1/24 is the first.
Then 10.10.0.1/24 is the other.