Problem with updated routeros licence - 4.04b

I upgraded routeros to 4.04b on my RB1000 a few weeks ago and it had to update the license - i obliged.

Yesterday, something went wrong and i was forced to power cycle the board.

This morning it tells me my license will expire in 4hours. I went to my account on the mikrotik website and tried to generate a key with my (new) software ID but it says to recheck my software ID, key not found. I can still access the old software ID and key file from my account but with this version of routeros (4.04b), that’s of no use.

Any help?

there’s no help with sortware keys on forum. please write to support@mikrotik.com

Yeah, already done that. Still waiting for a response.