Problems with Mikrotik equipment New 2025

RouterOS General
1

Greetings, I am contacting you to request assistance with two issues I've encountered with the equipment I recently purchased.

  1. The hotspot function is not working. Despite having repeated the same configuration countless times, the interface/function always displays an error (not running) in red and remains unresponsive.

  2. I have always used RouterOS version 7.8 to ensure my scripts function correctly. My scripts stop working with later versions, and I cannot downgrade the HAP AX2 equipment to version 7.8.

Thank you for your time and assis

tance.

1 Like
2

Hi,

Don't you think that it's hard to repare broken scripts without knowing them or checking hotspot configuration without that configuration?

Please choose the crystall ball we should use to guess the answer.

2 Likes
3

Have you set the Device Mode? Device-mode - RouterOS - MikroTik Documentation refers

4

I've configured it thousands of times, however, it doesn't work on these new Hap AX2 devices. I've done it on this Hap AX2 model thousands of times without a problem; the issue is with these devices that I just received.

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i1280×720 115 KB

5

What other configuration's element shows in red? Just hotspot?

Simple search should point you to simple answer:

Available device-mode modes

There are three device modes available for configuration (mode=advanced is default one), each mode has a subset of features that are not allowed when it is used. Note that there is no mode, which has all features enabled. Certain features need to be enabled even if you have "advanced" mode enabled. See section "Feature clarification" for more details about what each option means. So, as per the below table it can be seen that "traffic-gen, container, partitions, routerboard" features are always disabled, unless specifically enabled by the admin user.

mode) Description of DISABLED features
advanced (default - CCR and 1100 series devices) traffic-gen, container, install-any-version, partitions, routerboard
basic socks, bandwidth-test, traffic-gen, proxy, hotspot, zerotier, container, install-any-version, partitions, routerboard
home (home routers) scheduler, socks, fetch, bandwidth-test, traffic-gen, sniffer, romon, proxy, hotspot, email, zerotier, container, install-any-version, partitions, routerboard
6

And you can not downgrade below factory version either, before you ask

1 Like
7

I can downgrade to version 7.12, I don't know if it was also due to the limitations of the modes. I activated enterprise mode and will test it to see if it allows me to downgrade to version 7.8

8

Thank you so much, I've already solved the problem thanks to your recommendations; the limitation was indeed in the modes.

1 Like
9

Thanks for coming back and confirming. Perhaps you could mark the topic as solved?

10

I still can't downgrade to version 7.8 of RouterOS; it only allows me to downgrade to 7.12. Do you know how to unlock the ability to downgrade?

11

Repeat ...

Could also be tied to device-mode.
There is a lowest possible version there.

12

This pic is so beautiful. How did you made it?

13

Found attracting one with https://letmegooglethat.com/?q=crystal+balls+picture

14

In Webfig go to system -> resources and see what the factory software version is. As stated above, it seems that you cannot downgrade beyond this. So it looks like you have the hard slog of debugging your scripts.