Hello everyone,
I’ve been trying to set up a PPPoE server on a MikroTik hAP device that uses an internal RADIUS server (User Manager) running on a different MikroTik (CCR1009) for authentication. Despite multiple attempts and correct configuration steps (as per documentation and examples), I keep getting:
“pppoe,ppp,error : user authentication failed - radius timeout”
My Setup:
• RADIUS Server: MikroTik CCR1009, IP 192.168.240.195
- User Manager installed and running
- PPP profile and users created and enabled
- Incoming enabled on port 3799
• PPP Server: MikroTik hAP, IP 192.168.240.197
- PPPoE server active on ether3
- RADIUS client enabled and pointing to CCR
- Shared secret matches on both devices
• Switch connects both devices and provides internet from a main L009 router via WatchGuard (my doubt is that one of these two is bothering but I can’t find the cause, I have all these peripherals in cascade because for now it’s an experiment).
What Happens:
• The client (my PC) connects, establishes a PPPoE session.
• Then authentication fails with “RADIUS timeout”.
Any help would be appreciated! If you need more informations I am available
Thank you in advance for your time 
PS: I am Italian so forgive me if my English is not perfect
– Miriam
(MikroTik forum newbie but passionate network tinkerer)
hAP_configuration.rsc (7.05 KB)
CCR_configuration.rsc (1.98 KB)