radius fails to communicate with routers

HI,

I’ve configure a userman to use for wireless access and it works for the local router, but the problem is that i can’t make it work on a remote router. I’ve configured radius on the remote router to communicate with userman radius and i’ve configure the wireless on remote router to use radius-mac-authentication.
The userman radius has a cfg like this:
0 service=wireless called-id=“” domain=“” address=127.0.0.1 secret=“8888”
authentication-port=1812 accounting-port=1813 timeout=300ms
accounting-backup=no realm=“”
when i monitor it it doesn’t receive any request from remote router. I’ve also tried to change the ip 127.0.0.1 to IP with is communicate with other part of network where the remote router is connected and didn’t work.
Plz help

Did you enter the router ip and secret in the “Routers” section of user manager?
Nothing blocking the request in the User Manager router firewall?

Yes i did add the ip address of remote router in Routers section in UM
but i’m not sure if my firewall blocks the UM connections. I use masquerade in the remote router!

You should enable radius logging in the hotspot router.

/system logging
add topics=radius,debug action=memory

Try a login, then check the hotspot router log.

Check the entries in “/ip firewall filter” in the User Manager router. Is there anything there that would block the radius ports from that ip?

If you are masquerading the hotspot on the WAN interface, it is the WAN interface ip that should be entered in the “Routers” section.