RB2011UAS - 2HnD IN loading karnel mode

RouterOS Beginner Basics
1

Hello dear mikrotik support team,

We bought your new model RouterBoard RB2011UAS-2Hnd-IN for our network services in our company. We settled a hot spot, run DHCP for domain switch 1, run DHCP for IP cam switch 2, etc…

After one week of running RouterBoard blocked and run in “loading karnel mode”. Now I can’t on any way to access routerboard and I had a seriously problem with my network services in technical deptment.

I use serial cable RS232, Ethernet connection , winbox, putty, ssh, telnet, serial connecton but unfortunately I didn’t get any signal from routerboard.

thanx

P.S. I also researched that have similar problems have occured to others in the same model.

2

you could attempt to reinstall router via netinstall.

3

everything goes smoothly I killed all antivirus services and reboot RouterBoard in good condition with RouterOS 5.22

Why “karnel loading” happened after 7 d of installing device; bad configuration or some bug? (Router OS 5.22 & firmware 3.0)

thanks