RB2011UiAS-2HnD constantly drops Winbox connection

RouterOS General
1

Hi,
Since upgrading to 6.36 yesterday, when using Winbox to connect to the RB2011UiAS-2HnD it is constantly disconnecting Winbox for some strange reason.

Popup dialogue box displays: Could not connect to 192.168.1.1 (port 8291) - other end is not responding. A second dialogue box pops up displaying: Router has been disconnected!

Log doesn’t show anything about disconnects period.

Any idea what might be cause and what to do about it?

Thanks.

2

Hello!
I can confirm that. We face the same issue and only 6.36 devices are affected (We have a lot of RB2011UiAS-RM). Have you tried contacting MT support?

[UPD]
I think I figured out what is the problem. I removed everything in c:\Users_username_\AppData\Roaming\Mikrotik\Winbox\ folder, but previously created a backup of addresses list. Then redownloaded the latest version of Windox - and everything seems OK now. But perhaps it’s just some problem with Winbox cache. Hope that helps.

3

Same here on mac - no solution by now.

4

Hope you use winbox 3.4.

5

It seems Jarda above is dead on. I was using an old version of Winbox (~2.2) and after reading Jarda’s post above, downloaded latest Winbox and the disconnections stopped.

Thanks Jarda!

Re: RB2011UiAS-2HnD constantly drops Winbox connection

by jarda » Wed Aug 10, 2016 12:02 pm
Hope you use winbox 3.4> .

6

Hello,

I have the same exact issue with Winbox 3.4, and 2011iL 6.36 devices (the only difference is that it disconnects only occasionally, not constantly)

the only interesting output is to console:

ConnectWindow::destroyed
App::saveAllSettings
App::saveAllSettings done
saving settings to .\viwb312.tmp... for C:\users\evaldas\Application Data\Mikrotik\Winbox\settings.cfg.viw
fixme:shell:SHCreateDirectoryExW Show system error message, creating path L"C:\\users\\evaldas\\Application Data\\Mikrotik\\Winbox\\", failed with error 183
settings saved
exiting