RB3011UiAS-RM problem with power connector

Hardware MikroTik hardware general
1

Hey guys,

we just got some RB3011UiAS-RM, and we have some problems with connecting the power connector.

The problem is that the power jack is too far from the enclosure, and the plug can not go inside enough to provide stable contact.

The only solution we could end up with is to use Mikrotik HighPower (1,6A) power supply (or regular 0,8A if you don’t intend to use PoE out feature of RB3011), or drilling a wider hole on the enclosure. The power supply that comes with RB3011UiAS-RM is not compatible with the RB3011 itself.

This is a model from a new batch, I don’t remember we had these problems with older models.

2

I have same problem.

I just plug it and didn’t touch any more.

It is a big problem if you put in a rack that more people work.

Regards.

3

Has this been resolved?

4

Use the special cable mounting hooks that are right next to the connector. Put the cable inside them to secure it in place.

5

from the photos i judge it’s the markings on the L-shaped power jack that keeps it from penetrating deep enough.
if so, it may sound silly, but this can be fixed with some sandpaper :slight_smile:

and i agree with Normis, the power cable “stress relief” hooks should be used if installed for production use.

6

Or the product must just be designed better…

Have two 3011s here with the same issue. Like the CCR’s, I’ve stopped buying them.

7

Whatch out on that cable, I wrote last week on forum about issue I had and only Netinstall helped. It was so loose that in some point router start Off/On/Off/On… Solution is: loose all screws and move board as far as possible from power cord - so just push board to ethernet ports (it’s just 1mm or not even). Then tight screws again, push power cord using force, the rubber around connector will fit in metal case, you will even hear characteristic sound, then like normis wrote use cable management. That way cable is properly attached and it’s not loose.