[RB450] Software reboot not working

RouterOS General
1

I`m currently running multiple Routerboards but one of them has issues while rebooting using software command (CLI of WebFig)

The router seems to reboot but the interfaces are no longer there, these are the last log rules

14:09:54 system,info,account user admin logged in from 192.168.112.52 via ftp 
14:10:05 pptp,ppp,info pptp-out-to-crs2.dro2: terminating... - system is going to shutdown 
14:10:05 pptp,ppp,info pptp-out-to-crs2.dro2: disconnected 
14:10:06 route,ospf,info OSPFv2 neighbor 192.168.120.220: state change from Full to Down 
14:10:06 ipsec,error policy install failed: proposal disabled: ipsec proposal VPN-vCloud (6) 
14:10:06 system,info,account user admin logged out from 192.168.112.52 via web 
14:10:06 system,info,account user admin logged out via local 
14:10:06 system,info,account user admin logged out from 192.168.112.52 via ftp 
14:10:06 system,info,account user admin logged out from 192.168.112.52 via ftp 
14:10:06 system,info,account user admin logged out via local 
14:10:06 pptp,ppp,info pptp-out-to-crs1: terminating... - system is going to shutdown 
14:10:06 pptp,ppp,info pptp-out-to-crs1: disconnected 
14:10:06 route,ospf,info OSPFv2 neighbor 192.168.100.250: state change from Full to Down 
14:10:09 system,info verified multicast-6.40.4-mipsbe.npk 
14:10:12 system,info installed multicast-6.40.4 
14:10:12 system,info router rebooted 
14:10:16 ipsec,error policy install failed: proposal disabled: ipsec proposal VPN-vCloud (6) 
14:10:18 interface,info vlan15 link up 
14:10:18 interface,info vlan6 link up 
14:10:18 interface,info vlan110 link up 
14:10:18 interface,info vlan40 link up 
14:10:18 interface,info vlan111 link up 
14:10:18 interface,info vlan112 link up 
14:10:18 interface,info vlan250 link up 
14:10:18 interface,info vlan115 link up 
14:10:18 interface,info vlan60 link up 
14:10:18 interface,info vlan140 link up 
14:10:18 interface,info vlan113 link up 
14:10:18 interface,info vlan116 link up 
14:10:18 interface,info vlan600 link up 
14:10:18 interface,info vlan117 link up 
14:10:18 interface,info vlan131 link up 
14:10:18 interface,info vlan132 link up 
14:10:18 vrrp,info vrrp110 now BACKUP 
14:10:19 vrrp,info VRRP: vrrp110 now BACKUP 
14:10:27 vrrp,info vrrp110 now MASTER, master down timer 
14:10:27 vrrp,info VRRP: vrrp110 now MASTER, master down timer 
14:10:36 system,info,account user admin logged in via local 
14:11:17 hotspot,error,info,debug failed to add simple queue for interface vlan131: std failure: timeout (13) 
14:11:18 hotspot,error,info,debug failed to add simple queue for interface vlan132: std failure: timeout (13)

I can stil login using serial console but the ethernet interfaces seems to be down, print of the interfaces is not working (hangs)

[admin@crs2] /interface vrrp> print 
[admin@crs2] /interface ethernet> print

The only solution is a power cycle of the unit

[admin@crs2] /system routerboard> print 
       routerboard: yes
             model: 450G
     serial-number: 33xxxxxxx
     firmware-type: ar7100
  factory-firmware: 3.22
  current-firmware: 3.41
  upgrade-firmware: 3.41
[admin@crs2] /system routerboard>

The unit is running 6.40.4

2

The unit is upgrade to 6.40.6 but without any solution. Powerflip is always the solution. RouterOS is up2date, firmware is up2date.

I have two of these units on the same location, and i just found out that both of them are experiencing the same issue

[admin@crs1] /interface ethernet> print 
Flags: X - disabled, R - running, S - slave 
 #    NAME                      MTU MAC-ADDRESS       ARP             MASTER-PORT                   SWITCH                  
action timed out - try again, if error continues contact MikroTik support and send a supout file (13)
3

Maybe contact MikroTik support and send a supout file, as the router suggests?

4

I thought i did, but cannot find the email anymore. Therefore is just contact support again to see if they can help me out