RB450G SIP Silent Calls

Hi ,
I am newbie using Mikrotik, and setup a RB450 in front up an IVR,
It will receive a calls and play announcement (scenario, etc),
During calls, SIP/SDP packet, Trying , Progress, OK 200 packet, and then RTP flowing from IVR to caller gateway.
But somehow , caller does not heard anything on their End.
I check RTP packet looks OK. Even till BYE (call clearance) packet
Any idea on how to resolve it ? Below I capture how the packet flowing looks normal.

please upload the images, we don’t have access to your D:\ drive :smiley: