RBwAPG-5HacT2HnD - winbox does not see NEW AP 8-(((

You want support!

For the first time after purchase and customize hundreds of different Mikrotik - new and winbox does not see it - I just bought - both access point connected to LAN ports on the RB2011 - in
this shoots at them in RB2011 and the IP address which is pinged !!! but winbox both of THESE points does not see !!!, and directly through the IP address in the web interface there is no access!!!

Netinstall also can’t see them (RESET + Power ON —> 20sec )
Eth LED indicates connection OK

What is this surprise?