Remote Access with Winbox stucks in login

RouterOS General
1

Hi!

I have a problem accessing a mikrotik remotely via Winbox.
When I try to connect, the process freezes on the login part, as shown in the image1 in attachment.

The RouterOS and firmware is updated (version 6.45.9).
I checked if it could be a problem related to the ISP, but a test done through PowerShell shows that I can establish a connection with the remote IP and the port on which the service is hosted (image2).

I can only access winbox through a computer on the mikrotik local network.
I’ve tried to connect through different devices and on different external networks and the behavior is the same (freeze on the login part).
The firewall filters were all disabled to check if he was responsible, but it made no difference.

I’ve read other topics with the reported problem, and checked the suggested possibilities, such as:

  • No default routed configured.
  • Outdated Firmware
    -Reboot router

But none of the options had any effect

Any ideas?

Thanks a lot!
image2.png
image1.png

2

Without seeing the config it’s impossible to say anything.
You have to open the port 8291/tcp in the firewall for access from WAN. But accessing the router in that way from the WAN is discouraged b/c of security considerations. See also http://forum.mikrotik.com/t/cant-connect-to-mikrotik-from-outside/123709/1
Usually one uses VPN to get access from WAN into the LAN, and then you can access the devices as usual from inside LAN.