Restoring configuration from cloud

Hi all,

My home mikrotik hap ax3 ruter os 7 has been burned by storm. I have used conf backup to cloud option. Question is how can I restore that config to new router hap ax3? As additional info I have static public IP




BR and Tnx,

Aleksandar

First download the file:
https://help.mikrotik.com/docs/display/ROS/Cloud#Cloud-Cloudbackup

Afterwards you can “load” the file:
https://help.mikrotik.com/docs/display/ROS/Backup

I dont see any files from old router:

/system backup cloud print

You can’t. You have a new device and there is no connection between your old, broken device and the new one.

/system backup cloud download-file

has an option:

secret-download-key (string)	Unique identifier that can be used to download your uploaded backup file. When downloading the uploaded backup file you do not have to be using the same device, from which the backup was uploaded from. Useful when deploying a backup on a new device.

If you know or can lookup this “secret-download-key” of your burned device cloud backup → then you can use that key to download the file to your brand new device. Otherwise there is no option to restore the cloud backup from a stranger device.

In any case: you could try to contact Mikrotik support. If you have proof of thunderstorm defect and can provide the serial-number of your device → MAYBE they can help you out and provide you either the secret key (which enables you to restore the backup to your new device) or the backup file. Worth a try I would say.

Thanks,

I did not know that I have to keep key, I know only pass which I used to encrypt file. Hope that I will get some help from Mikrotik support

I did not know either. It was my TIL lesson for yesterday. Handy to know.

Good luck.