Retrieving License

RouterOS General
1

@all and Mikrotik,

Am having a problem with my RouterOS. My routeros network was not browsing. So i removed the access points and connected to a separate switch, it browsed. so, it was confirmed that the routeros was the problem. i formatted it with my routeros software before which i backed up the settings. at the end of it, i restored the setting. the problem now is how do i get back my license? am told as long as you didn’t format it with a non-mikrotik software you can always get back your license.
i need help.

thanks at all.

2

If you lost your license, the only way to get it back is contact mikrotik support via e-mail. support@mikrotik.com

3

thanks. i’ve mailed the mikrotik team since but no reply from them.

thanks once again.

4

it’s been 12 hours, answer can take up to 3 business days.