Router Admin Frustration

RouterOS General
1

Hi
I have a RouterBOARD hAP Lite and this is the 4th time since I have had it that I am uanble to get into the admin panel. It just refuses access and says there is no connection to the router. I do however have internet so its on and working, I am just unable to change any settings that I need to change from time to time.
On the previous occassions, the only way I could fix this is by doing a hard reset and then I am able to see the admin panel again.

Has anyone had this problem and is there a possible different solution rather than doing a hard reset?

Thanks

2

It sounds like possibly your firewall input rules might be blocking your access to the device.

Have you tried to get in the device using winbox and connecting to the MAC address? (this typically bypasses the IP firewall rules)

3

Switched off firewall, tried connecting via MAC Address, but nothing. Winbox is not connecting.

4

Perhaps you should open a ticket with support on this.

“switched off” firewall - do you mean by this that you have a separate device as your firewall? I was referring to the firewall settings inside the Mikrotik itself…

I’m assuming that you’ve tried to search for the Mikrotik in the “Neighbors” tab of the winbox connection screen. (different physical ethernet interfaces will have different MAC addresses) Be sure that you’re connected directly to the hAP lite itself, and not trying to access it through another firewall or router type device.