router was rebooted without proper shutdown - RB1100

RouterOS General
1

Hi,

My RB1100AHx2 reboots itself every two hours. I get thi on the log:

Oct/14/2014 13:57:02 system,error,critical router was rebooted without proper shutdown

I have emailed support the supout file, they first said it was a DCHP pool problem, so I deleted them, and then said that I should either connect a serial cable or call RMA.

Has anyone had this problem? It suddenly did not happen Fri-Sat-Sun-Mon, and happened this afternoon 4 times.

I also get blank spaces on the graphs.

Any help would be greatly appreciated.

Thanks!
Luciano

2

Graphs are normally lost on random manner. You can try to netinstall. It can help with other problems.

3

What is your power supply output? I have experienced this because the power supply was not strong enough even though it was the one supplied with the unit. I suggest a 24v power supply as a quick troubleshooting step.

4

Did you find a fix?

5

Hello,

Same problem for me, running 6.20 .

If you find any solution :slight_smile:

Thank you

6

Yes, it seemes it wasan electrical problem.

I had two 12v-batteries connected directly, and it seems the were ruined. Replaced them with new ones, and the problem went away.

Hope it helps!