RouterOS Hotspot Problem

Hi,

We have a huge network. The overview of a design is as follows.

FireWall → Core Switch-> Links to several departments

Their are also DC’s connected to Core Switch

2 ISP Links ---- One is connected to Firewall.

2nd ISP Link is directly terminated on RouterOS PC / Router / Server with Live / Public IP address on WAN interface.

The LAN Interface of the RouterOS is connected to the Core Switch.

Their are 2 Networks. One is for Office use, Class B network, which is used by Static IP’s on all Office PC’s

And the 2nd Network is a Class A network for Wireless users or any Laptops / PC who operate on DHCP.

We have configured RouterOS with Hotspot Setup with DHCP.

The Hotspot is working perfectly fine, we are able to see the login page and we are able to login and do browsing.

But the Issue is " The PC’s which are set on Static IP from Class B network, are getting the Hotspot page on their browser and they are not able to Browse the Internet.

If we try to Ping the Class B Office Network Gateway (which is a Firewall), we get Destination not reachable from our RouterOS Gateway.

We tried all the Troubleshooting steps, we checked all the switches in the network, but the issue is still their.

Both the networks are completely different, and I don’t understand how a Hotspot Login Page is appearing on the PC which is on other Network.

Let me know if you need any more details in the matter.

Thanks in Advance for your Help.

Omkar.

Make sure under the hotspot server you have address-pool=none. If you set an address pool here it will enable Universal NAT, which helps the hotspot deal with clients that might have static IP addresses. This is most likely the cause.