Send e-mail with NetWatch tool and script - impossible MikroTik hEX S (2025, E60iUGS)

RouterOS Beginner Basics
1

Hey, there

I am struggling with this one. I did set up the router with two ISPs, the failover working just fine. But when ISP1 or ISP2 is up or down - want to know that, so I choose the script with e-mail notification. When there`s a situation - the log file says “WAN1 is down” and the next row is red and said : not-allowed by device mode (tool/e-mail/send; line 1).

When input /system/device-mode/print in terminal, here`s what I get:

mode: home

allowed-versions: 7.13+,6.49.8+

flagged: no

flagging-enabled: yes

scheduler: no

socks: no

fetch: no

pptp: yes

l2tp: yes

bandwidth-test: no

traffic-gen: no

sniffer: no

ipsec: yes

romon: no

proxy: no

hotspot: no

smb: yes

email: no

zerotier: no

container: no

install-any-version: no

partitions: no

routerboard: no

attempt-count: 0

I suppose the bolded one is the reason why the router cannot send the e-mail. Is it true, that this model just do not support this option at all, or I just messed the things up? I did update with 7.20.4 today.

Thanks in advance.

p.s. the same script runs just fine in my older Mikrotik RB951Ui-2HnD router.

2

Yes that was changed in newer RouterOS

Open terminal and enter:

/system/devicemode update email=yes

Then turn the device off and on (not “reboot” in the menu, power off-on).

After that it will be possible to send email again.

3

This is the right and full syntax, paste this on terminal and (press mode) or (pres reset) or (remove the power without shutdown) within 1 day.
Do not simply reboot, is useless.

/system device-mode update activation-timeout=1d mode=advanced flagged=no flagging-enabled=yes \
    bandwidth-test=yes container=no email=yes fetch=yes hotspot=no ipsec=yes l2tp=yes pptp=no \
    proxy=no romon=yes scheduler=yes smb=no sniffer=yes socks=no traffic-gen=no zerotier=no \
    install-any-version=no partitions=yes routerboard=yes authorized-public-key-hash=""
1 Like
4

This do not work... contain one error...

5

Yes,

the correct one is

/system/device-mode update email=yes

6

Yes, that's why I put the right and full syntax in the previous post...
Because besides email, that's not the only thing that doesn't work...

7

Thanks so much. It works.

I didn`t noticed that the router has 2 buttons - Reset and Mode. Now it working in advanced mode, and everything is OK.