I use a hEX S with a GPON SFP (which has its own OS, IP address and management interface). When no fiber is connected, RouterOS doesn’t allow accessing the SFP’s web interface:
Did anyone figure this out? I’m now on the latest Router OS 7.18 and the SFP option to ignore RX LOS doesn’t Save/Apply for me either. My interface is kept as default name: sfp1. No matter how many times I tried to APPLY/OK and refresh the page, the modification is ignored.
Thanks @mauricew. Can you please link me to that forum thread so I can follow this fix? I’ve been trying to work around this Hex S issue in Router OS terminal without success either. Am eager for the OS update with the bug fix.
I don’t think there’s a forum thread (other than this one). I reported a bug through the support portal.
If you want to contact support yourself, you can reference my ticket # SUP-162428.
Support responded in August 2024 and confirmed that they were able to replicate the issue. I haven’t heard back from them ever since.
Hi @MauriceW - confirming I've since submitted a new bug ticket for the Hex S (SUP-181536). In my ticket I referenced your previous support ticket ID from August 2024. Please advise if you hear anything on this and I will do the same. Perhaps Mikrotik devs will reply here for others encountering this.
@MauriceW I’ve just received an email from Mikrotik support indicating this issue has been fixed and will soon be released. Though I’m unclear as to which version will have the fix.
Hi @MauriceW no, unfortunately I’ve been unable to test this with my Hex S. When I saw that it wasn’t previously released for that hardware, I stopped. I could potentially dig out this hEX device and update to this test firmware if needed. I had stopped using it due to a specific need for this feature.
Okay, so I’ll mark this as solved since the setting can be applied now:
> /interface/ethernet/set sfp1 sfp-ignore-rx-los=yes
> /interface/ethernet/print where name=sfp1 proplist=sfp-ignore-rx-los
Flags: R - RUNNING
Columns: SFP-IGNORE-RX-LOS
# SFP-IGNORE-RX-LOS
;;; GPON ONT
5 R yes
> /interface/ethernet/monitor sfp1 once proplist=sfp-rx-loss
;;; GPON ONT
sfp-rx-loss: no
Whether it actually works I’ll see if the GPON connection ever drops.