The certification is pretty low on my list of concerns.
All those support files I submitted when various 2.4ghz only clients couldn’t stay connected… (Universal Remote Controls, Wireless printers, point of sales credit card readers, etc, etc, etc)
Considerably lower throughput that competitors solutions.
Several MONTHS of back and forth emails, taking weeks between emails with vague configuration change suggestions, that never addressed the problems.
To finally get that one email, that stated that my “environment was the problem”.
Which is a bit of an issue when my “environment” was across a couple hundred sites.
That translated too: I had to go back and replace the Mikrotik wAP ACs and cAP ACs out of my own pocket.
We lost a lot of customer’s confidence during that debacle. But it was also a wake up call, to really pay more attention about HOW MIKROTIK does wifi. Specifically their use of their own proprietary drivers over the years. Leading to issues that are reported on the forum for years, never being fixed.
I was absolutely blown away by my early testing of caps man. When I started applying the flexibility of routerOS to caps-man, I was really excited by all the things I could do with it. SSIDs that could shut down if a gateway was unreachable. Per device passwords. ACLs. Near instant feed back of every client across the entire site!!!
This was my own fault, as I should have judged the radio performance at keeping clients connect, not the features of a connected client.
“If caps-man could control a good radio… It would be incredible!” I say this and hear it daily from MSPs I work with… As we credit back clients to replace their radios…
But having WiFi 4 not fully supported in 2021? Having Wave 2 drivers only work on a few wireless radios… And none of their cAPs or wAPs. Caps-Man specifically being incompatible with WAVE 2. And WAVE 2 while providing the best throughout I HAVE EVER SEEN FROM MIKROTIK SERVING A WIFI CLIENT… that only works on AC clients. After a day of operation… 2.4Ghz devices still get dropped and not return until the radio was rebooted. (Cameras, theromstats, etc.)
Now a days, clients specifically ask for Wifi 6 on the bid now. This disqualifies Mikrotik wireless devices immediately. And there is no proposed timeline for a hardware solution.
There are now several vendors out there, that “only make (sell) commercial switches and Wireless Access Points.” They don’t bother with Routing because they can’t produce a router of quality, that fits their ecosystem and price range. Fortunately… Mikrotik routers work great for those systems.
Edit:
It’s also very important to note. Mikrotik confirmed there was no problem with my configuration or my devices. The problem was the environment they were in. Mikrotik simulated my environments at their office and confirmed the problem.