Some Users Cant Visit Some Websites (Mainly Asian)

HI,

We have the same hotspot config running in multiple locations, and its seems that some users when loogin in cannot view some websites, it generally seems to be asian websites.

The latest one is yahoo.com.hk

I seem to be able to view it on our test MT but he definately cannot.

Is there any “Quick fix” for why this would happen.

I have not Firewalling etc in place for any websites.

This is usually an MTU issue and has been discussed many times. Search the forum for MTU & mangle.

Regards

Andrew

I dont think its an MTU issue, we have the mangle rule with “clamp to pmtu” selected as per all the examples.

On the “clamp to pmtu” issue, I tried to find what that really means in the manual today cause I thought it could be that, but I couldnt find that.

Mabye it is MTU, mabye I am misunderstanding what “clamp to pmtu” does?

Instead of clamp-to-pmtu, try clamping to a fixed value instead. You may need to go pretty low. I find 1360 is a good starting point.

Regards

Andrew

Changing From this config in connection tracking:

                   enabled: yes
      tcp-syn-sent-timeout: 1m
  tcp-syn-received-timeout: 1m
   tcp-established-timeout: 1d
      tcp-fin-wait-timeout: 10s
    tcp-close-wait-timeout: 10s
      tcp-last-ack-timeout: 10s
     tcp-time-wait-timeout: 10s
         tcp-close-timeout: 10s
               udp-timeout: 10s
        udp-stream-timeout: 3m
              icmp-timeout: 10s
           generic-timeout: 10m
             tcp-syncookie: yes
               max-entries: 255600
             total-entries: 1531

to this:

                   enabled: yes
      tcp-syn-sent-timeout: 1m
  tcp-syn-received-timeout: 1m
   tcp-established-timeout: 1d
      tcp-fin-wait-timeout: 1m
    tcp-close-wait-timeout: 1m
      tcp-last-ack-timeout: 1m
     tcp-time-wait-timeout: 1m
         tcp-close-timeout: 1m
               udp-timeout: 1m
        udp-stream-timeout: 3m
              icmp-timeout: 1m
           generic-timeout: 10m
             tcp-syncookie: yes
               max-entries: 255600
             total-entries: 1401

I kind of get it, but will there be any adverse effects by doing this?