Sudden Wifiwave2 issues

RouterOS Wireless Networking
1

Hi together, I run a following setup:

  • RB5009UPr+S+ as the main router + capsman
  • hap ax3 as a cap
  • hap ax2 as a cap

All of the sudden, around new year, the hap ax2 has stopped airing wifi. When I look into the status of wifi interface, the state is "Disabled" although it has run a DFS Scan and shows itself being managed by the capsman.
The hap ax3 with almost identical config runs just fine

Could someone please look into the configuration as I am not able to find an issue? Could this be a hardware defect? I have tried performing a factory reset etc., yet had no success of bringing the interface on air

capsman (MAC and so on redacted for privacy):
/interface wifi channel
add band=2ghz-ax disabled=no name=ch-2ghz width=20/40mhz
add band=5ghz-ax disabled=no name=ch-5ghz width=20/40/80mhz
/interface wifi datapath
add bridge=bridge_lan disabled=no interface-list=LAN name=datapath-lan
/interface wifi security
add authentication-types=wpa2-psk,wpa3-psk disabled=no ft=yes ft-mobility-domain=0xADC4 ft-nas-identifier=8b1a9953c4611296a827abf8c47804d7 ft-over-ds=yes ft-r0-key-lifetime=7h ft-reassociation-deadline=20s name=Home-Sec wps=disable
/interface wifi configuration
add channel=ch-5ghz country=Germany datapath=datapath-lan disabled=no mode=ap name=Home-5G security=Home-Sec security.connect-priority=0 ssid=SSID
add channel=ch-2ghz country=Germany datapath=datapath-lan disabled=no hide-ssid=no mode=ap name=Home-2G security=Home-Sec security.connect-priority=0 ssid=SSID
/interface wifi
add configuration=Home-5G disabled=no name=wifi3 radio-mac=48:A9:8A
add configuration=Home-2G disabled=no name=wifi4 radio-mac=48:A9:8A
add configuration=Home-5G disabled=no name=wifi5 radio-mac=48:A9:8A
add configuration=Home-2G disabled=no name=wifi6 radio-mac=48:A9:8A
/interface wifi steering
add disabled=no name=steering1 neighbor-group=Zuhause rrm=yes wnm=yes
/interface wifi cap
set caps-man-addresses=10.100.10.1 certificate=none discovery-interfaces=bridge_lan enabled=yes
/interface wifi capsman
set ca-certificate=CAPsMAN-CA-789A1870292F certificate=CAPsMAN-789A1870292F enabled=yes interfaces=bridge_lan package-path="" require-peer-certificate=no upgrade-policy=require-same-version
/interface wifi provisioning
add action=create-enabled disabled=no master-configuration=Home-5G name-format="" supported-bands=5ghz-ax
add action=create-enabled disabled=no master-configuration=Home-2G name-format="" supported-bands=2ghz-ax


cap ax3 (working):
/interface bridge
add admin-mac=48:A9:8A:0D:3C:06 auto-mac=no comment=defconf name=bridge_lan
port-cost-mode=short
/interface wifi datapath
add bridge=bridge_lan comment=defconf disabled=no name=capdp
/interface wifi

managed by CAPsMAN

mode: AP, SSID: SSID, channel: 5500/ax/Ceee

set [ find default-name=wifi1 ] configuration.manager=capsman .mode=ap datapath=
capdp disabled=no

managed by CAPsMAN

mode: AP, SSID: SSID, channel: 2412/ax/Ce

set [ find default-name=wifi2 ] configuration.manager=capsman .mode=ap datapath=
capdp disabled=no
/interface bridge port
add bridge=bridge_lan comment=defconf interface=ether1 internal-path-cost=10
path-cost=10
add bridge=bridge_lan comment=defconf interface=ether2 internal-path-cost=10
path-cost=10
add bridge=bridge_lan comment=defconf interface=ether3 internal-path-cost=10
path-cost=10
add bridge=bridge_lan comment=defconf interface=ether4 internal-path-cost=10
path-cost=10
add bridge=bridge_lan comment=defconf interface=ether5 internal-path-cost=10
path-cost=10
add bridge=bridge_lan interface=wifi1 internal-path-cost=10 path-cost=10
add bridge=bridge_lan interface=wifi2 internal-path-cost=10 path-cost=10
/interface wifi cap
set caps-man-addresses=10.100.10.1 certificate=request discovery-interfaces=all
enabled=yes
/ip address
add address=10.100.10.3/24 interface=bridge_lan network=10.100.10.0
/ip dhcp-client
add comment=defconf interface=bridge_lan
/system clock
set time-zone-name=Europe/Berlin
/system identity
set name=DE-FRA-W45-CAP1
/system note
set show-at-login=no

cap ax2 (not working):

  • when I open the status tab on in winbox, the state is "Disabled" and there is in fact also no signal coming out
  • also, I had to change the certificate to "none", otherwise it would just show "no connection to capsman" and had to turn off certificate requirement on the capsman as well in order to get it work even slightly. I can rule out firewall issues as I have tried temporarily disabling all blocking rules, however I still got the "no connection to capsman" error. Setting the certificate to none got it working again

/interface bridge
add admin-mac=48:A9:8A:66:3D:DF auto-mac=no comment=defconf name=bridge_lan
port-cost-mode=short
/interface wifi

managed by CAPsMAN

mode: AP, SSID: SSID, channel: 5500/ax/Ceee

set [ find default-name=wifi1 ] configuration.manager=capsman .mode=ap datapath=
capdp disabled=no

managed by CAPsMAN

mode: AP, SSID: SSID, channel: 2462/ax/eC

set [ find default-name=wifi2 ] configuration.manager=capsman .mode=ap datapath=
capdp disabled=no
/interface wifi datapath
add bridge=bridge_lan comment=defconf disabled=no name=capdp
/interface bridge port
add bridge=bridge_lan comment=defconf interface=ether1 internal-path-cost=10
path-cost=10
add bridge=bridge_lan comment=defconf interface=ether2 internal-path-cost=10
path-cost=10
add bridge=bridge_lan comment=defconf interface=ether3 internal-path-cost=10
path-cost=10
add bridge=bridge_lan comment=defconf interface=ether4 internal-path-cost=10
path-cost=10
add bridge=bridge_lan comment=defconf interface=ether5 internal-path-cost=10
path-cost=10
add bridge=bridge_lan interface=*6 internal-path-cost=10 path-cost=10
add bridge=bridge_lan interface=wifi2 internal-path-cost=10 path-cost=10
/interface wifi cap
set caps-man-addresses=10.100.10.1 certificate=none discovery-interfaces=all
enabled=yes
/ip address
add address=10.100.10.2/24 interface=bridge_lan network=10.100.10.0
/ip dhcp-client
add comment=defconf interface=bridge_lan
/system clock
set time-zone-name=Europe/Berlin
/system identity
set name=DE-FRA-W45-CAP-Abstellraum
/system note
set show-at-login=no

The devices have also been updated to the latest 7.13.1 and have all the "wifi-qcom" package, even the RB5009UPr.
I am really losing my mind over this.

2

Very simple troubleshoot test - backup config and factory reset. Then test radios.

3

Hi magionis, I did many factory resets and tried various firmware versions - 7.12., 7.13., 7.13.1
Also note, I have changed the original post as I have forgotten one part of the capsman config while copy pasting so it does not seem included in your quote.

4

I have even tried the 7.14beta4 on all of the devices, however on the ax2 I see the following status on both of the interfaces, regardless of the software version:

5

Anything in log (both CAP and CAPsMAN)?

6

No errors seem to be showing up on both devices. The ax2 only has entries about it being connected to the capsman, the RB5009 about new wifi interfaces after provisioning.

7

Hm, I have reset the device to the default config, no CAPS mode, Standalone, dual AP. The interface is shown with the state “Running”, however I am unable to find the SSID with any device. I will contact the support.
The wifi chip seems to be working since when I click on “Scan” in the WiFi interfaces window, I see networks shown.

8

I’m not exactly sure whether this intentional, but it only shows the local status of the interface. Since your interfaces are managed by CAPsMAN, they will still work regardless of whether they are disabled locally. At least that’s what it is for me.

9

Hi, thanks, I was referring to it as status of the interface. on the ax3, which is also in caps mode, the state is shown as “Running” and it is emiting the SSID, however on ax2 the state is “Disabled” when in caps mode, and “Running” when running as dual AP, however, as I have found out in further troubleshooting, regardless of this status shown, I am unable to find the signal. I ended up running the stock configuration to troubleshoot so that I can rule out user config error, yet the default SSID is also not discoverable, despite the device showing normal operation.

10

So you reset to factory default and still get no SSID? I guess then you’ll need to netinstall and see what happens. If it still doesn’t work, get in touch with your dealer for an exchange.