Support

RouterOS General
1

Is there a US support channel availible for mikrotik?

I have serveral licence issues and cannot get a response from mikrotik.

My most recent was 30 min ago.

I purchased a key, the transaction was confirmed and now no new key has showed up. If I buy another one and get charged for two, I will never get a hold of anyone to help resolve that either.

Is there a better way for me to get support for these issues?

Thanks

2

FYI: The support comes from Latvia. With any luck at all, they are home sucking down a few beers and watching the tube. Do not fear. Your purchase will not be wasted. When they come in tomorrow (Latvia time), they will respond. They always have.

3

You can also try talking to your reseller.

4

Well, I didnt get a reply, but I was able to get someone on the phone.

Sorry for the rant, just frustrating sometimes when you are trying to get something done.

Anyways…my immediate need is taken care of :slight_smile:

Thanks