SXTsq 5 ac need help

RouterOS General
1

i bought 2 of this device (sxtsq 5 ac) my friend has fiber in his house but i only have adsl so its slow, he is across my building clear sight, i put 1 dive connect to his router and 1 device connect to my pc, the guy who sold me these(local tech company) they told me they will set it up as i want(basically i wanna connect to his fiber via with devices) but when i try it says no cable connections,both device gets power with PoE cables* and there is 3light+signal light but only power light works rn, so no idea what to do after this point. http://prntscr.com/ugi6ws , http://prntscr.com/ugi7cm

edit: I’m also using CAT6, B type switch, if its matter

2

Contact guy who sold them to fix them, as breach of contract.

3

but how do i know if they broke, is there any way i can check or do something before talk with them?also I’m using cat6 cable with B type switch if that’s matter

i think when plug it old cable back it worked i have connection but i cant speed test it stucks like that on any site cant u do speed test with these things?

4

The SXTsq 5 ac only supports passive PoE, which means that connecting it directly to a “real PoE” (802.3af or 802.3at switch) is not a good idea. So I am surprised the Power LED is on.
If you were lucky, the Mode B switch did not actually apply power, if you were slightly less lucky, an overvoltage protection in the SXTsq 5 ac has saved the DC-DC converter from getting fried.

So use the Passive PoE injector which came bundled with the SXTsq 5 ac - the plug end to the switch, the socket end to the cable from the SXTsq 5 ac - and use the bundled 24V DC power adaptor. After that, the device should boot in less than a minute and WinBox should show it in the list of neighbors (if connected to the same switch of course). The Gigabit Passive PoE injector doesn’t galvanically connect the 4,5 and 7,8 pairs through (there are insulation transformers which let the data through, though), so you do not need to disable the “real PoE” on the switch port.

5

this is how my PoE looks like is this wrong type of connection this come from box like this so i though i should use it :http://prntscr.com/ugjj33

this is also how my winbox look like, i can see connection health/power from this?,also original router has 20mb UL speed but I’m only getting 2-4mb UL speed, do i need to do some settings for upload speed or this is what max for this devices http://prntscr.com/ugjjtb

6

Yes, this is a correct way to connect the SXRsq 5 ac to the network. Was it connected like this from the beginning or was the cable from the SXTsq 5 ac connected directly to the switch before? In another words, what has changed between your OP (where the neighbor list in Winbox was empty) and now?


From this you can see that the two SXTsq are up and running and, as both appear in the neighbor list, that they are configured in L2 transparent (i.e. bridge) mode. But it says nothing about the quality of the connection (signal level, interference etc.). To see these details, you have to log in to both routers (you can run Winbox twice and connect each to another router) provided that the seller gave you the admin credentials or left them default (username admin, no password).

If the two machines are too close to each other, the radio signal may be too strong and thus distorted.


I suppose you are testing the radio link by inserting it instead of a direct cable between your ADSL router and the rest of the network, correct? If so, the reason for the throughput limitation may be interference on the radio channel used (but it should then affect both directions), or there can be some other issue, hard to say. You have to look at the configuration of both machines and at the radio parameters.

7

Yes, this is a correct way to connect the SXRsq 5 ac to the network. Was it connected like this from the beginning or was the cable from the SXTsq 5 ac connected directly to the switch before? In another words, what has changed between your OP (where the neighbor list in Winbox was empty) and now?

nothing was connected each other,everything was in package so after i open them i instantly used cable like on photo.

they are configured in L2 transparent (i.e. bridge) mode. But it says nothing about the quality of the connection (signal level, interference etc.). To see these details, you have to log in to both routers (you can run Winbox twice and connect each to another router) provided that the seller gave you the admin credentials or left them default (username admin, no password).

i have clue how to do this, and since i don’t know anything about devices and settings don’t wanna mess up since I’m afraid of messing and need to fix(need internet for next few weeks) don’t wanna wait someone to come fix.

I suppose you are testing the radio link by inserting it instead of a direct cable between your ADSL router and the rest of the network, correct? If so, the reason for the throughput limitation may be interference on the radio channel used (but it should then affect both directions), or there can be some other issue, hard to say. You have to look at the configuration of both machines and at the radio parameters.

my friends device connected to his router LAN1 and from balcony to my builng and my device directly connected to my PC if that what u mean,his device is behind window,didn’t wanna put hole to balcony wall before testing(I’m planning to plant it to wall there soon) but when UL is 20 normally in that router,I’m getting 2-3 is kinda low,this is the first time i use devices like these and i didn’t make much search since i needed internet for my work.

8

This approach makes you self-trapped - without looking into the devices’ configuration, you cannot identify the reason of the bandwidth limitation, so you cannot remove it (if at all possible). So maybe look at it from the reverse perspective - as it is unusable for the purpose in the current state, breaking it completely won’t make things worse, and chances are good to fix it rather than break it.


I suppose you are testing the radio link by inserting it instead of a direct cable between your ADSL router and the rest of the network, correct? If so, the reason for the throughput limitation may my friends device connected to his router LAN1 and from balcony to my builng and my device directly connected to my PC if that what u mean,his device is behind window,didn’t wanna put hole to balcony wall before testing(I’m planning to plant it to wall there soon) but when UL is 20 normally in that router,I’m getting 2-3 is kinda low,this is the first time i use devices like these and i didn’t make much search since i needed internet for my work.

OK, so the network topology is already the target one.

Windows do add some attenuation, especially the contemporary ones with metalized surface and three or more layers of glass. I don’t know the temperatures in your area these days, but opening the window for a test should show whether there is any difference.

Any wireless link in the same band (5 GHz WiFi) and modulation (ac) is subject to the same physics - antenna gain, propagation attenuation, and interference. As you mention a balcony, I suspect you operate the link in an urban environment, so expect quite some neighbours to run 5 GHz WiFi.

To see the difference in received signal levels with closed and open window, as well as the number of radios in the neighbourhood, you need to log in to the devices, see the wireless parameters, and run wireless scan (which can be run on the background, not interrupting the active connection, so you can see the interference sources also on the remote device).

Since you had the SXTsqs pre-configured, I assume you don’t have a friend who is fluent in Mikrotik - if you do, you can use TeamViewer or AnyConnect to let the friend have a look remotely.

Once you log in, click “Wireless” in the left hand menu, a window titled “Wireless Tables” will open in the gray area at the right side. There will be a single row with the only wireless inteface, wlan1. Double-click that row, a new window will open. In that window, choose the “Status” tab (may be hidden to the right, press the … next to the tab names), and you’ll see many useful data about the connection - Tx and Rx rate, Tx/Rx signal strength etc. If you don’t understand the values, paste the screenshot here (hint - you can attach pictures directly to the post by choosing the Attachments tab below the edit form field).

Next, press the [Scan…] button in that window; another one will open. There, tick the “background scan” tickbox, and press [Start]. It will show you a list of neighbouring networks, channels they use, strength of the signal as you receive it from them… Again, if you don’t understand the data, paste them here.