hello all,
I have been having this issues for a long time now about users credit limit and no answer has been given on it.
Let me redefine the question the 1st user asked. I created 1hr credit for some users, and in the uptime limit, i specified 2days. here are the problems i am facing:
A user who bought 1hr credit logs in and logout after using the time for just 30mins, when he comes back to use it again, it will log the user in again, rather it displays credit limit reached.
Just as in others, when a user gets airtime, after logging out, he can come back after 2days to use it as far as the expired days has not reached and this is tsill time left in the ticket.
HOW WILL THIS PROBLEM BE OVERCOMED OR HOW DO WE SOLVE THIS PROBLEM. as it is causing alot of problems between us and the users.
I need detailed steps on how to solve this problem or the problem is not solvable
I use usermanager to control uptime, and have created batch users with a 1hr uptime limit. Yet I have had an instance where a client logged out, and time on the card that was used is only 28min, but upon client trying to reuse the card, the card is not accepted saying credit limit reached.
I have been using User Manager for some time, and this is the first time this has happened, and I would like to prevent it from happening again.
How can this be prevented from happening?
Thanks
[EDIT]
As said in the first post, I have gone back and checked logs, seem users that were only supposed to get 1hr, get to go past the uptime limit?
1 user actually got 3 hours from a 1hr card, why is this happening?
hello,
i think the solution as suggested in this forum elsewhere implies that you have to follow it this way.
Assuming, you want to create 1hr time limit for a user in user-manager.
Note the following: In credit, create 1hr as the name, time put 2d, since you want the 1hr to last or expire after 2days, then you add your amount.
After that, for yo to create a user or add batch, your attention should be centred only on the uptime limit. This place it is 0s by default, but after you have selected you credit for the user, just put in the uptime limit =1h.
This will all the user to use the card for 1hr in 2days time. If he logs out he can reuse the card again.
Another important thing is to enable ntp client in the router, so that yo local time will be synchronized with any ntp server time yo choose.
open winbox, click on system—>Ntp Client, check enable, mode=unicast, then put the ip of the ntp server (primary and seconday) if you have only one, then put it there and click apply.
After that, go to system clock and set the time zone of you side. Please choose manual time set.
I have been doing what you have suggested, but the user uptime sometimes goes past the expiry limit which has been entered.
So after say 60min the system should stop the user from logging in and disconnect the user if the user is already logged it, this does not happen all the time, as some clients get 3hrs others only get 30min when they should get 1hr.
NTP is enabled and system time is set correctly.
on the other hand any pre-paid card made with time under 30min and under is not having this issue.
I have not resolved the problem, however I don’t need to any more, as I don’t generate prepaid units anymore, I create using unlimited profile, with the 30m uptime limit, then the system works, and disconnects on time.